All Over India Shipping
Privacy and Cookie Policy
1. Introduction
We at BuyNutBolts.com (referred to as "the Store", "we", "us", "our") value your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the Information Technology Act, 2000 and relevant rules (including the IT Rules, 2011). By accessing or using our website, you agree to this policy.
2. Information We Collect
- Identity & contact details: Name, email, phone number, shipping & billing address.
- Demographics & preferences: Postcode, product interests, purchase history.
- Usage data: Pages visited, search queries, click paths, cart activity.
- Device & technical data: IP address, device/browser details, cookies, and analytics data.
- Support and communication: Customer feedback, requests, enquiries submitted via forms or chat.
3. How We Collect Data
- Directly: When you register, place an order, subscribe to newsletters, or contact us.
- Automated means: Via cookies, server logs, Google Analytics, and other tracking technologies.
- Third‑party sources: Payment processors, shipping providers, or public databases (e.g., address auto-fillers).
4. Use of Your Information
- Operate and improve our e‑commerce platform and services.
- Process orders, payments, and deliveries.
- Communicate order updates, responses to inquiries, and customer support.
- Send marketing materials like newsletters, offers, and product launches (with your consent).
- Conduct analytics to better understand your preferences and website usage.
- Protect our store and users: prevent fraud, secure accounts, and comply with legal obligations.
5. Disclosure of Your Information
- Service providers (e.g., payment gateways, couriers, IT vendors) under strict confidentiality.
- Law enforcement or regulators, if required by law, court order, or to protect legal rights.
- Affiliated entities, but only within the limits of user consent.
- We do not sell, rent, or lease your personal information to third parties for marketing without explicit permission.
6. Cookies and Tracking Technologies
We, and our partners, use cookies and similar technologies:
- Essential cookies: Keep you logged in, support cart operation, and prevent fraud.
- Performance/analytics cookies: Gather info on website activity (e.g., page views, bounce rates).
- Functionality cookies: Remember your preferences (language, region).
- Marketing cookies: (third‑party, e.g., Google Analytics): Based on your consent, they enable targeted ads and measure campaign effectiveness.
Cookies We Use
| Cookie Name | Purpose |
|---|---|
| FORM_KEY, PHPSESSID | Magento session management |
| GUEST-VIEW, PERSISTENT_SHOPPING_CART | Guest order/cart activity |
| STF, STORE, USER_ALLOWED_SAVE_COOKIE | Email‑to‑friend, store view, cookie consent management |
| MAGE-CACHE-* (all variants) | Browser‑side content/language caching |
| SECTION-DATA-IDS, PRIVATE_CONTENT_VERSION | Magento dynamic section/front‑end caching |
| X-MAGENTO-VARY | Server caching differentiation |
| MAGE-TRANSLATION-* (all variants) | Language translations caching |
You can accept or decline cookies via browser settings. Declining may limit website functionality.
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated (e.g., tax compliance, order fulfilment). If you request deletion (via email or contact form), we will securely delete it unless otherwise required by law.
8. Data Security
We implement physical, electronic, and managerial safeguards to protect user data. We use:
- SSL/TLS encryption for all data in transit.
- Access controls and user authentication for sensitive systems.
- Regular audits and vulnerability scans in collaboration with third‑party auditors.
However, absolute security cannot be guaranteed — data transmission is at your own risk.
9. Your Rights
Under IT Rules (2011) and related regulations, you have the right to:
- Access, correct, update, or delete your personal data.
- Withdraw consent for marketing communications.
- Restrict or object to certain data processing or profiling.
To exercise these rights, please contact us via email at privacy@buynutbolts.com.
10. Children’s Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect data from such minors. If we learn that we have received such information, it will be deleted immediately.
11. Third‑Party Links
Our site may contain links to other websites. We are not responsible for their content or privacy practices. We recommend reviewing their policies before sharing personal information.
12. Changes to This Policy
We may change this policy at any time. We will publish changes on this page and update the “Last updated” date. Continued use of the Store constitutes your acceptance of the changes.
13. Contact Us
BuyNutBolts.com
