Knowledge Base

An online B2B/B2C store for industrial fasteners and C-parts across ISO/DIN/IS standards with bulk pricing and RFQ support.

We operate in India and ship pan-India from partner warehouses and vendors.

Yes. We support corporate procurement as well as retail buyers.

A mix of reputed Indian and global brands (e.g., Unbrako) plus quality OEM/IS standard-compliant manufacturers.

Socket head screws, hex bolts, nuts, washers, machine screws, anchors, rivets, studs/rods, circlips, spacers/standoffs, self-clinching, and more.

Yes—ISO/DIN/IS standards are mapped on product pages wherever applicable.

Primarily metric (mm/M); imperial items are marked where applicable. Thread pitch is specified on PDPs.

We’re primarily online. For high-value bulk orders, site visits or pickups may be arranged on request.

Yes—use chat/help or submit an RFQ with your application details.

Yes. We source from verified manufacturers and distributors only.

You can checkout as a guest, but an account helps track orders, invoices, and reorders.

Click “Sign In / Register,” enter your email, and follow the prompts.

Yes—add and manage addresses in your account dashboard.

Yes—use Order History or saved lists to reorder in a few clicks.

Yes—request a B2B account to enable team access, RFQ history, and negotiated pricing.

Yes—add your GSTIN once and it will appear on eligible invoices.

Use “Forgot Password” on the sign-in page.

Yes—on product pages, enable “Notify me” where available.

Yes—save items to your wishlist from product pages.

Create an account and submit company details or send an RFQ for volume quotes.

Standard for socket head cap screws; both define dimensional/mechanical requirements.

Multiple grades depending on the product. The exact grade appears on the PDP and filters.

Common finishes: black oxide, zinc plated, hot-dip galvanized, SS passivated, etc.

MTC/COC can be provided where available—request during RFQ or in checkout notes.

Austenitic SS (e.g., 304/316) is generally non-magnetic, but slight magnetism can occur post-forming.

Images are representative; refer to the specification table for exact dimensions/standards.

Yes—many PDPs list equivalent standards. Ask support if you don’t see it.

Yes—available via RFQ; lead times apply.

Where provided by manufacturers; contact us if you need one for a listed item.

The PDP “Specifications” table includes across-flat/hex key sizes where applicable.

Some products have MOQs—shown on the PDP. For lower MOQs, submit an RFQ.

Yes—volume discounts are shown as tier pricing on the PDP.

Yes—send an RFQ with quantities, delivery schedule, and standards.

Prices shown are usually exclusive of GST; GST is calculated at checkout and shown on the invoice.

For B2B contracts, we can discuss rate validity and release orders—contact sales.

Depends on the product. The unit (“per piece” or “per pack/kg”) is shown on the PDP.

Yes—share your demand plan to set up contract terms.

Share a valid comparable quote; we’ll try to match or beat where feasible.

No. Taxes and shipping are shown clearly before payment.

Use the RFQ button or email us your BOM/specs; we’ll respond with pricing and lead time.

Add items to cart, enter address, choose shipping & payment, and confirm.

Yes—for bulk/complex needs, upload a BOM through RFQ or email.

Yes—registered B2B customers can submit POs subject to approval.

Contact support ASAP. We’ll try if it hasn’t been packed.

For B2B and bulk orders, scheduled dispatches can be arranged.

Yes—email confirmation is sent immediately after checkout.

Tracking details are shared by email/WhatsApp once shipped and visible in your account.

If they haven’t shipped, contact us; we’ll try to consolidate.

Not typical for industrial goods, but we can remove pricing from the packing list on request.

Yes—add notes during checkout; we’ll comply where feasible.

UPI, credit/debit cards, net-banking, and bank transfer.

Generally no for B2B; limited COD may be available for select pin codes and small carts.

Yes—choose bank transfer; share the UTR for faster processing.

Yes—payments are processed via PCI-DSS compliant gateways with TLS encryption.

Not at checkout. For B2B contracts, discuss milestone billing with sales.

No—card data is handled by the payment gateway.

Yes—request a PI for bank transfers or PO processing.

Most global cards via our gateway are supported; contact support if you face issues.

EMI is not standard; check if your card offers issuer-side EMIs.

Instant for UPI/cards/net-banking; bank transfers post on receipt/UTR verification.

DTDC, Professional Couriers, India Post, and others based on route/weight.

Typically within 48 business hours. Orders after 16:00 IST may process next business day.

Yes—serviceability depends on your pin code and carrier network.

Based on (volumetric) weight, destination, and service type—shown at checkout.

Yes—express options appear at checkout where available.

Usually 2–7 business days depending on location and service chosen.

We run promotions and thresholds at times—check cart for offers.

Contact support quickly; we’ll try if the order hasn’t been shipped.

Yes—download it from your account or email; add GSTIN before checkout.

For bulk shipments, yes—choose self/3rd-party pickup via RFQ.

7 days from delivery for eligible, unused items in original packaging.

Custom-made items, cut-to-length pieces, and specially procured items.

Contact support with order number, photos, and reason within 7 days.

Wrong/damaged items—on us. Other reasons—buyer pays.

1-month replacement warranty against manufacturing defects for eligible items.

After inspection/approval; we try to expedite based on stock availability.

Yes, if replacement isn’t possible or per policy approval.

Report within 48 hours with photos; we’ll investigate and resolve.

If unopened and eligible within 7 days, we’ll help with exchange; shipping applies.

To the original payment method or as store credit where applicable.

Yes—HSN codes are provided on invoices and often on PDPs.

MTC/COC provided when available—request during RFQ/checkout.

Many are; share your compliance need and we’ll confirm item-wise.

We’re piloting structured product data; ask for digital documentation where needed.

Yes—available on request for B2B shipments.

Where required; ensure your GST details and address are accurate.

Yes—CGST/SGST/IGST as applicable.

For certain items via third-party labs—lead time and fees apply.

Yes—available where provided by the manufacturer.

Where applicable, we can share standard safety sheets from suppliers.

Yes—share your forecast, we’ll set schedules and safety stock.

Yes—share specs/standards; we’ll propose equivalents.

Available for volume orders—MOQ applies.

Yes—multi-site delivery and consolidated invoicing can be arranged.

We can share catalogs/price lists; punch-out/API options can be discussed.

Yes—share your vendor forms; we’ll assist with documentation.

Yes—on confirmed POs or advance, based on availability.

On request for qualified projects—sample and shipping charges may apply.

Yes—upload your BOM or send a list; we’ll quote line-wise.

Email or ping WhatsApp from the site header/footer with order/RFQ details.