Cancellation Policy

Eligibility for Cancellation

• Pre-Shipment: You may cancel an order before it ships, typically within 24 hours of placement.
• Post-Shipment: Cancellations are not possible once shipped; please refer to our Refund & Return Policy.
• Fees: No cancellation fees unless we incur unilateral costs (e.g., custom orders).
• Hardware-Specific: For custom-sized or specially ordered hardware (e.g., non-standard lengths or materials), cancellations are not permitted after order processing begins to avoid production waste.

Reasons for Cancellation

• Customer-initiated: Change of mind, incorrect address, or duplicate order.
• Seller-initiated: We may cancel orders due to unavailability, pricing errors, or suspected fraud. In such cases, a full refund will be issued.

Process for Cancellation

• Request: Log in to your account and submit a cancellation request, or contact us at vaskomp777@gmail.com or +91 96115 91173 with your order details.
• Confirmation: We will confirm acceptance or rejection of your request via email/SMS.
• Refund: Approved cancellations are refunded to the original payment method within 5–10 business days.

Exceptions

• Customized or perishable items cannot be cancelled after processing begins.

Grievance Redressal

For grievances related to cancellations, contact our officer as detailed in our other policies or use the details below:

Email: vaskomp777@gmail.com
Phone: +91 96115 91173
Address:

We aim to acknowledge complaints within 48 hours and resolve them within 30 days. This policy may be updated; please check the website regularly.